Bookings
We recommend booking the treatments in advance in order to receive your preferred date and time. We may require a deposit to secure the booking.
Arrival
Please allow 15 minutes time prior to your appointment for check in at our reception.
Cancellation Policy
We have a 24h cancellation policy. Any changes to your appointment will need to be made at least 24h prior to your appointment. There is a 100% no-show fee for any appointments that are missed.
Lateness
We may have to treat appointments as cancelled if you arrive more than 15 minutes late.
Refund
We do not issue refunds for products, services or courses. Exchanges will be offered at the salon's discretion.
Mobile Phones
In order to fully enjoy your time at our beauty salon and as a courtesy to other clients, we ask that mobile phones and others electronic devices are switched off or silenced during your visit.
Gift Vouchers
Gift Vouchers can be purchased via the online link on our website or at the reception.